To return your product, you should mail your product to:

Mercy Home Care
2001 Mcdonald Ave
Brooklyn, NY 11223

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a damaged product or if you return your order within 30 days, we will provide you with a prepaid return label.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.